FREQUENTLY ASKED QUESTIONS

Once your purchase is completed, processing your order takes 1-2 working days. Actual delivery of your product is subject to courier’s discretion but usually takes 3-5 working days. Do take note that this does not include weekends and public holidays.
下单完成后，处理您的订单需要 1-2 个工作日。产品的实际送达取决于快递公司的判断，但通常需要 3-5 个工作日。请注意，这不包括周末和公共假期。

A: Online purchases are made easy and secure with a selection of payment options, including credit or debit card (Visa and MasterCard), and Touch n Go e-Wallet.
通过多种付款方式，包括信用卡或借记卡（Visa 和 MasterCard）以及 Touch n Go 电子钱包，在线购物变得简单而安全。

A: You can contact us through our messenger or our customer care at 016-432 8298. Our consultants will attend to you and provide you a skin analysis to help you choose the right product.
您可以通过我们的信使或客户服务热线 016-432 8298 联系我们。我们的顾问将为您提供皮肤分析，帮助您选择合适的产品。

A: Xiong Jiao Shou is 100% imported from China, is a leading brand in hair and scalp care. Backed by six generations of expertise in traditional Chinese medicine (TCM), it features a century-old hair care formula from the long-haired Yao tribe village. Combining this heritage with cutting-edge cosmetic R&D and advanced manufacturing, Xiong Jiao Shou delivers innovative and effective solutions for hair and scalp health.
熊教授100%中国进口，是头发和头皮护理的领先品牌。它以六代中医专业知识为后盾，采用来自长发瑶族村落的百年护发配方。熊角手将这一传统与尖端化妆品研发和先进制造相结合，为头发和头皮健康提供创新、有效的解决方案。